With over 150 years of combined experience, the Inflection Masters have the capabilities and expertise to take your business to the next level. We combine our insights and skills to transform your processes and strategies, and in turn, your company. We’re proud to help shape and improve how our clients structure and manage their business. Looking to develop your business but not sure where to turn? Need help planning or executing your next project? Let us guide you! Any organization can move forward with small incremental changes but building for the future in today’s rapidly evolving environment means taking bold chances and making insightful decisions. Is your business at a decisive point where change is needed? Are you looking to scale, fix or develop your business but not sure where to turn? Need help planning? Is pragmatic, candid feedback helpful? Please get in touch to learn more about how the Inflection Masters team can help you navigate change and build a highly effective workplace where your people thrive!
Who We Are
Inflection Masters was founded with a single mission: to help our clients through significant transitions. We provide creative, objective, and candid advice. We approach each client with over 150 years' combined experience plus a fresh set of eyes to develop customized, unique strategies.
Do you need to set your business on the path to success? Is it going to scale or fail? Are you ready to sell ?
Let us help make your goals a reality. Give us a call or drop us an email today to see what we can do for you.
Meet The Team
Strategy, Finance Lead, CFO
Bob Fiorella is a strategic problem solver and right-hand man to CEOs and business owners contemplating or dealing with a major change; whether it's restructuring a company, building a finance team, getting a loan, setting the company up for growth, successfully selling the company in five years, etc. He began his career as an investment banker and worked on several deals including the multibillion-dollar merger of Avery and Dennison. Over the subsequent two decades, Bob’s career centered around the media, entertainment, packaged goods, specialty retail, technology, and software development industries where he took on roles such as SVP Finance, Chief Financial Officer, Chief Operating Officer, Chief Strategy Officer, and independent board member. Some of the better-known companies Bob worked for include The Walt Disney Company, Universal Studios, 20th Century Fox, Movie Gallery, and Cinedigm. Bob was the lone independent director for Movie Gallery, a 3,000+ store specialty retailer, after it was bought by a hedge fund. He was the Chief Strategy Officer for Cinedigm, a small cap public company, and was responsible for sourcing several key strategic acquisitions that tripled its stock price. More recently, Bob has worked as a CFO with companies primarily in the technology space. As the first CFO of Tapingo, Bob built an internal finance group that partnered with the leadership team to improve reporting and analysis which allowed the company to raise $30mm and eventually sell to GrubHub. Bob is currently a fractional CFO with Metal Toad, an AWS consulting partner and software development company. He is also a fractional CFO of a $30mm packaging technology company as well as an advisor to a $100mm franchising company. In addition, Bob is a licensed M&A advisor with Seapoint Business Advisors and was part of the team that in 2020 sold a privately held fashion brand/e-commerce platform to a private equity firm for over $100mm. Bob holds a BS in Economics from Cornell University and an MBA from UCLA’s Anderson School of Management. Bob’s “claim to fame” is appearing on Season 13 of America’s Got Talent as part of the Angel City Chorale. They made it to the Semi-Finals.
Human Capital Lead
Internationally recognized Carol Marzouk, the Executive Lion Tamer, focuses on the talent in the workplace. As part of Inflection Masters, Carol elevates the executives’ intrinsic ability to lead and extract any poor behavior that destroys trust and obstructs progress and growth. She is the Bilingual Business Relationship Speaker, Coach, and CEO of Leadership ‘N’ Soul, who has also come to be known as “Therapy for Business”. Carol has spent most of her career inspiring leaders and teams to impact the bottom line… while retaining their soul and integrity.
Working at and with large corporations for decades, what sets Carol apart is her ability to gain keen insights about the human side of doing business, combined with understanding about specific business issues that senior executives and people managers face. She provides outstanding value to leaders who want to effectively execute key initiatives effectively, and for those who seek to fully engage their people. In her work, Carol does a phenomenal job combining best practices in hard-core business disciplines like Lean Six Sigma and process improvement, along with guiding leaders to examine their specific behaviors and long-held perceptions that might be holding back their best performance. Carol cares deeply about the success of her clients, is extremely easy to work with and personable, and yet is insistent on the highest standards of achievement, quality, integrity, and results. Carol excels as a speaker, consultant, coach, trainer, and master facilitator. Carol received her Psychology degree from UCLA.
She has many certifications, including her Executive Coaching Certification from the ICF accredited, Center for Executive Coaching, her Coaching Executive Leaders Certification, Leading Organizational Transition, and Organizational Development Certification from DePaul University, Life Coaching Certification from the Alan Cohen Group, DISC Certification from Trainsmart, Lean Six Sigma Green Belt, Predictive Index Talent Optimization Certification, and more.
Growth Strategy Lead
Mark Jaffe is a senior consumer products and technology executive with an active consulting business that enables technology, service, and manufacturing companies to achieve growing, healthy business organizations from a foundation of sound strategic analysis. He is actively involved in developing and implementing strategic growth plans that involve new products and services,… as well as rebranding, marketing and sales initiatives for his clients.
Mark has successfully served as a catalyst for growth as a leader in these industries for over thirty years. Before consulting, his track record of corporate leadership spanned the consumer products and entertainment industries including many of the major studios, as well as successful new ventures in technology and financial services.
You can Listen to Mark’s podcast interview on Inflection Points here
Sales Excellence Lead
Enrico Parodi is a senior sales and business development executive in the Information Technology industry. His expertise is in leading both direct and indirect go-to-market channels, and he has extensive market knowledge with specialization in small and mid-sized companies. After thirty years of corporate experience with IBM and Ricoh in national, international and global executive roles,… Enrico is now working with CEO’s of SMB companies and helps them to establish a high performance selling organization that restores growth and creates scalability.
You can listen to Enrico’s podcast discussing Inflection Points here
Kirk Thompson is a 30-year marketer, through and through, serving today as a Partner in Chief Outsiders, a national management and marketing strategy consulting firm, and a Fractional CMO to clients in hospitality, retail and professional services industries. A quick study of what’s working and what’s not,… he is a progressive marketer, starting from customer experience (CX) strategies and value proposition work to solve customer segmentation and sales growth, brand & digital/social campaigns, new product & service development and commercialization, from first consideration to customer loyalty and engagement. He is the former CMO and Head of Culinary Development for IHOP Restaurants, and has served as VP Marketing for Westfield Malls, and VP Global Marketing for Hilton Hotels & Resorts. Prior to that, Kirk was Group Director for Innovation, and Senior Director, International Marketing at The Coca-Cola Company; and SVP Group Account Director at McCann WorldGroup Advertising. Kirk earned an MBA in Marketing from Goizueta Business School, Emory University; and his BA in Political Science from Duke University.
You can listen to Kirk’s podcast discussing Inflection Points here